Agile Business

I was recently contacted about a project where a company in London intends on becoming Agile at a business level. I was somewhat taken a back at the concept as I know several other companies had tried and expensively failed to dramatically change how a business works. So I asked the critical question who is saying this can be done The answer not unsurprisingly top experts from the USA The term experts from out of town always concerns me, because its a throw away for don’t worry your pretty little head, its all taken care of My supposed role would have been digital transformation, IRead More →

I have been an Agile practitioner a very long time, in fact as an Instructional Designer I was very excited when Agile was created based upon Computer Human Interaction methods and thinking. As one complete fully applied process Agile is astoundingly effective at bringing together all the best capabilities within a project team and totally removing the hierarchical and often power crazed notion of single point leadership. Agile and Structured Business Agile, however does not remove the need for formal and structured Program Management that interfaces with and supports a more formal set of business processes. I can only say this from experience, if you have managedRead More →

UCD2015 Conference 23rd & 24th October, Deans Mews, 11-13 Cavendish Square, London W1G 0AN. We are delighted to confirm… [Keynote] The Joys and Sorrows of the Digital World: Finding Pleasure and Purpose in Digital Landscapes Patrick Jordan, Consultant Business Psychologist [Keynote] Intelligence Everywhere: the Rise of Sympathetic Machines Susan Cook, Senior Designer, Native Design Steven Kelly, Electronic Engineer, Native Design [Keynote] Brainstruments – Adventures in Design, Cognition, and Musical Creativity Lee Sankey, Director, Designer, Innovator, Strategist | @leesankey [Keynote] Almost Everything I’ve Learned From 5 Years of Lean UX Jeff Gothelf, Author of Lean UX, Speaker, Organizational Designer | @jboogie Self-Presentation Online Aaron Parker, Senior UX Consultant, Nomensa | @AaronIRLRead More →

As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses the essential process that has not been applied by qualified, able and intelligent people who are able to deliver. No amount of talking about wireframes without understanding that anyone can produce a wireframe, just like anyone can produce a presentation can reduce the risk of confusing a delivery mechanism with the deliverable itself. “Wireframes are not the deliverable in UX” The deliverables of UX are the user research, business research, domain research, usability, accessibility, site architecture, enterprise architecture, data architecture, control language, logic model, engagement model,Read More →

“UX and Development cannot exist in the same Agile workstream” might sound like an outlandish claim but if you fully understand, it’s obvious. Forcing things to work as with the picture above is not a good idea. Can UX be Agile yes, of course in so far that all the effort and artefacts required to deliver UX can exist in an Agile UX workstream. UX includes user research, user requirement, KPI’s, system-wide taskflows, concepts, concept testing, persona definition, user roles, user journeys, usability and accessibility standards, sitemaps, key pathway wireframes. Development can also be Agile, but not all of it, infrastructure and front end needRead More →

I have been involved in Agile for a very long time, mainly because it uses methods from the human computer interaction scientific process (CHI/HCI). Agile Networking Group (20,000 members on LinkedIn) https://www.linkedin.com/groups/81065. Signed the Agile Manifesto on 3rd April 2008 (http://agilemanifesto.org/display/000000111.html) Certified member of the Scrum Alliance Certificant ID: 52664 I’m surprise no one else has blogged about the use of CHI/HCI processes in Agile before, but though I should say something as I keep getting told that it’s interesting how many CHI/HCI people have embraced Agile. In fact it’s the other way around we have simply re-appropriated our own techniques that have new Agile names.Read More →

I have been involved in project and program management since 1989 across various sectors and more recently have been focused in banking and finance. I have experience in Prince and Agile methodologies and will expand on the blending of these two methods through the use of user stories (a user experience method) and the positive relationship between waterfall and iteration components in the following parts of this post. Simply put (before getting into the detail) Prince and Agile = Delivery and in Banking and Finance they can give startling results. This will not be a shock to many people but I’m not going to be describingRead More →

Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do real user experience. User experience is a personal capability (not all usability people can do user experience) based upon the experience of conducting usability testing. Usability testing provides the standards and experience of the user that is needed to understand their perspective, illicit the correct requirements in workshops or testing and represent them in projects. I met (6 years ago) a UX expert, I’m always worried when I meet UX experts I don’t know,Read More →

Requirements gathering in Banking change programs are over detailed, over long and for the most part undeliverable. There is and has been a huge requirement for change in British banking for several years as senior bankers have sought to lever the capabilities of technology and distributed workforces. This has in turn a great opportunity for IT consultancies to enforce their business models on the banks and make huge amounts of money without delivering anything. This has of course not gone unnoticed and forced many banks to increase their internal IT teams, but the problem remains, as the overall strategy is wrong. The current strategy forRead More →