Agile Business

I was recently contacted about a project where a company in London intends on becoming Agile at a business level. I was somewhat taken a back at the concept as I know several other companies had tried and expensively failed to dramatically change how a business works. So I asked the critical question who is saying this can be done The answer not unsurprisingly top experts from the USA The term experts from out of town always concerns me, because its a throw away for don’t worry your pretty little head, its all taken care of My supposed role would have been digital transformation, IRead More →

I have been involved in Agile for a very long time, mainly because it uses methods from the human computer interaction scientific process (CHI/HCI). Agile Networking Group (20,000 members on LinkedIn) https://www.linkedin.com/groups/81065. Signed the Agile Manifesto on 3rd April 2008 (http://agilemanifesto.org/display/000000111.html) Certified member of the Scrum Alliance Certificant ID: 52664 I’m surprise no one else has blogged about the use of CHI/HCI processes in Agile before, but though I should say something as I keep getting told that it’s interesting how many CHI/HCI people have embraced Agile. In fact it’s the other way around we have simply re-appropriated our own techniques that have new Agile names.Read More →

Doing user experience The first step in user experience needs to be the recognition that every problem is different and will require a separate solution. Because if they are not, then every business is the same which they are clearly not. In effect there is no quick fix or standard solution method but rather there is an armoury of methods each with associated risks, limitations and plus points. Anyone offering a standardise method for user experience without flexibility should be ask to leave as they about to cost you a fortune. I have worked with very well known agencies who are unable to get theirRead More →

Setting the scene for user experience to work I have over the last few months had several rants about people claiming to be involved in user experience who are not regardless of their job titles. I came across a great blog post by Whitney Hess (I don’t want to steal her traffic so here is just a link) about what shows your not a user experience person, but I though maybe I should point to what does show your are one to get some balance here. Setting the scene for user experience (training clients what to expect) Does your client know what they want, thisRead More →

User centered design (UCD) is a project approach that puts the intended users (audience) of a product or piece of technology at the centre of its research, design and development. It does this by talking directly to the user at key points in the project to make sure the product or piece of technology will deliver upon their perceived requirements and align the client with their market. The following elements operate in a cycle being repeated until the project’s objectives have been attained. This makes it critical that the participants in these methods accurately reflect the profile of actual consumers. ISO 13407 outlines four essentialRead More →