So I posted this as an update on LinkedIn I got some great responses from people who read their contracts and got a whole load of really negative responses from people who did not understand the statement so I will try again here. I make no legal determination as part of this post, I am simply reporting an actual event. The Background First off this is from several actual experiences, years ago in one instance where a recruiter was found to be in Breach of Contract as the Contractor they supplied held on to client work (not in the public domain) and digitally published itRead More →

It’s just the most embarrassing thing to hear intelligent people say UI/UX. It makes professional people cringe because your left wondering should you care that they are exposing ignorance or just let them get on with sounding like an idiot. I mean their ignorance is not your responsibility after all, or is it? So what’s so bad? Well not knowing that UI is a tiny subset of UX should not be that bad? It’s the total lack of knowledge that irks, I think. I mean when you first went to school there was always some kid who thought it was funny to pee in theRead More →

There seems to be a huge level of confusion around user experience (UX), but one of the key things is that the user interface is not the user experience architecture. User Interface – what the user sees Interface Logic – what the user can do Logical connections Interactive behaviours Content/data calls Content/data inputs Data Systems – the content the user creates and interacts with Platform – the users delivery mechanism user experience is defined by what users can do, not just what they can see If you are paying for UX you should be asking “how did the UX change the interaction, logic, data systemsRead More →

UX is a highly complex set of research tools and outputs, the use of which is dependant upon time, cost and the clients willingness to accept them. Question 1, why are you there? If the client were to think in best practice terms which for them would deliver exactly what they require then everyone would have a great experience of the process. Unfortunately it is pretty much a given that clients want to prove themselves knowledgable about well everything, in control and this is one of the main problems. I often hear clients say “I understand our users” or “I built this company so IRead More →