There seems to be a huge level of confusion around user experience (UX) but one of the key things is that
user interface UI is not the user experience UX
Simple digital systems are constructed with several interlinked components;
- User Interface – what the user sees
- Interface Logic – what the user can do
- Logical connections
- Interactive behaviours
- Content/data calls
- Content/data inputs
- Data Systems – the content the user creates and interacts with
- Platform – the users delivery mechanism
If your paying for UX you should be asking “how did the UX change the interaction, logic, data systems and platform” if it did not influence it, you only got UI design.
The user interface is the top level component that users see.
user experience architecture is defined by what users can do, not just what they can see
The user experience is not a single component;
UX is the use by humans of a set of features that is facilitated through several components
Republished from a post in 2001.
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Karl Smith, Experience Consultant by Karl Smith is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Based on a work at http://karlsmith.info/.