Karl A L Smith

human knowledge belongs to the world

Day: March 28, 2011

Agile Human Centred Design (HCD) Information Architecture IA Usability User Experience (UX)

Karl Smith Fellow of the British Computer Society

I have just been confirmed as a Fellow of the British Computer Society. Thanks to all my supporters.

Ask #customers not #stakeholders

Clients will often reduce or not pay for UX research, but this is like leaving out a building foundation because no one sees it. A visitors experience is not only defined by the online environment but they bring past experiences, desires and doubts about their current experience.

#UX #cognitive #interactions patterns for #IoT by #Gestalt

The psychology of visual location, shape and colour are critical to enable user to understand and interpret their location and expectations of use in any given area. Karl Smith’s research from 2002 defined additional aspects as ‘biographical templates’ that establish key perceptions and personal drivers which are linked to persona’s.