Karl A L Smith

human knowledge belongs to the world

Future of Work

Customer Agility Framework ™ soft launch

The Customer Agility Framework ™ is being soft launched on the 29th of September 2023 through an interactive website https://customeragilityframework.com/ a companion website with the business benefits case was previously launched https://customeragility.com/. There will be a Customer Agility Framework ™…

Introduction to Agile from forthcoming Counterfeit Agile book

This is fundamental to understand what Agile is, the benefits it delivers and how to implement it. Agile is fundamentally about moving to a trust relationship with staff and evolving past the industrial revolution practice of overseers for ignorant and unskilled workers.

Agile does not Scale it Consumes

Agile does not Scale, first let’s be clear what scaling means, before I’m tarred and feathered. Some Definitions of Scaling Scaling technique is a method of placing respondents in continuation of gradual change in the pre-assigned values. All the scaling…

Agile does not Reduce Headcount

Agile Transformation and Change Agile does not Reduce Headcount no matter who tells you that, this view sets the scene for failure. Unfortunately it’s a lie, best left to marketing materials and companies desperate for work. People who make the…

A Scottish Revolution to Re Energise Agile

Regardless of the state of the world or futility that people may feel at this time something tremendous has been started in Scotland that is touching and building up people all across the world. The reflection at this point on…

Agile Transformation

The book about Agile Transformation is not theories but real consultancy refined by the experience of working in enterprises with both business and technology leaders and workers. It is aimed at decision makers and to everyone out there who has…