Tag: banking

Child pretending to be a robot like PayPal pretending to be a bank
Posted in Customer experience Scam

PayPal Refund Scam Part 4

Well this thing just keeps on going! Part 1 to 3 are here https://karlsmith.info/never-use-paypal-guest-payments/ Part 4 Today I was contact… read more PayPal Refund Scam Part 4

Agile UX Organisational Design Business Agility
Posted in Agile Business Agility Future of Work User Experience (UX) Ways of Working

Organisational Design for Business Agility and Agile Transformation

Some things to understand before getting into the main article. Agile is based on some very human concepts around how… read more Organisational Design for Business Agility and Agile Transformation

Posted in Asset portfolio management Blockchain Business Management Business Transformation Disruptive innovation Investment Management

#Blockchain end to financial services and banking #STP and #BPO Accounting?

In the same way that digital downloads has crippled the mass market of vinyl and CD’s does Blockchain means the… read more #Blockchain end to financial services and banking #STP and #BPO Accounting?

Investor High Level Processes
Posted in Asset portfolio management Banking Change Management Competitive Advantage Customer experience Financial Modelling Investment Banking Investment Management Lean On boarding Policy Private Equity Private investment Transformation Projects

#Strategic and #lean #thinking in private investment and asset portfolio participants part 2

There are several types of on boarding that relate to both business and investors structure and size, their specific purpose… read more #Strategic and #lean #thinking in private investment and asset portfolio participants part 2

Posted in Asset portfolio management Financial Modelling Investment Management Lean Policy Private investment User Experience (UX)

#Strategic and #lean #thinking in private investment and asset portfolio management, part 1

This article is intended to review the current process problems that many investment and wealth management companies are attempting to… read more #Strategic and #lean #thinking in private investment and asset portfolio management, part 1

Information Systems
Posted in Agile Prince Program Management

#Blended #program #management #Prince and #Agile methods Part 1

Blended Program Management I have been involved in project and program management since 1989 across various sectors and more recently… read more #Blended #program #management #Prince and #Agile methods Part 1

Posted in Agile Business Management Change Management Investment Banking

Save 35% ££ on banking change, requirements gathering should take no more than six months

Requirements gathering in Banking change programs are over detailed, over long and for the most part undeliverable. There is and… read more Save 35% ££ on banking change, requirements gathering should take no more than six months

Posted in Information Architecture IA

#Information Architecture (IA) the #classification of #information

A simple website may only include 8 top level pages, 50 secondary and perhaps only 300 tertiary labelled (taxonomy) navigation… read more #Information Architecture (IA) the #classification of #information

Posted in Competitive Advantage Human Centred Design (HCD) User Experience (UX)

Banking Change Management through HCD

Massive change management is taking place across all sectors of British banking over the last three years driven by buy outs and mergers, some by efficiencies and a little more recently through questioning the nature and controls around risk management.

Posted in Business Management

#Digital #banking #structure

I have worked with a number of banks and financial services companies mainly in user experience and team management, I… read more #Digital #banking #structure

Posted in Human Centred Design (HCD) User Experience (UX)

Welcome to my blog

About Karl Smith Karl Smith works globally with directors, stakeholders and customers of multi-national enterprises across all verticals and technology… read more Welcome to my blog