Karl Smith is not an employee of any of the company brands listed below but acts as a self-employed independent consultant. Karl Smith maintains his own professional indemnity insurance through Hiscox as Karl Smith Experience Consultant.
Below are links to companies involved in high-quality work and Karl Smith’s involvement with them.
Agile World Inc – Karl Smith role CEO
Agile World is a management consultancy involved in creating future proofed companies, businesses and organisations able to manage risk daily and deliver incremental change and value benefits in their current and future markets.
User Experience London – Karl Smith role consultant
User Experience London offers full service consultancy for User Experience from Strategy and Research to Concepts and Designs. User Experience and Information Architecture are very different skill sets but are both integral to the user experience.
Service Design London – Karl Smith role consultant
Service Design London, offers services that can fundamentally enable your organisation to engage with your internal and external customers and enliven your relationship with them. We are a Digital First company and can enable a full digital transformation of your business.
Customer Experience Guru – Karl Smith role associate usa and europe
Customer experience is the key influence on whether or not your customers will stay with you. Customer experience can be personal or an opinion of a trusted friend or information source.
Great Customer Experience is the best marketing available it’s viral in effect as everyone wants peace of mind and good experience, so will drop a service provider if there is proof someone else is better. Customers experiences drive retention, engagement (for additional sell) and new customer acquisition.
Human Centered Design Training Company – Karl Smith role course author and project mentor
We offer a small number of Training and Support services in the field of Human Centered Design if you require our services please contact us.
Human Centered Design (HCD) is a framework of processes in an International Standard (not restricted to interfaces or technologies) in which the needs, wants, and limitations of end users of a product, service or process are given extensive attention at each stage of the design process that covers all aspects of a project.
Service Design Scotland – Karl Smith role consultant
User Experience London offers full service consultancy for User Experience from Strategy and Research to Concepts and Designs. User Experience and Information Architecture are very different skill sets but are both integral to the user experience.