Tag: Customer Privacy
Would You Still Collect the Data If You Could Not Use It?
Most organisations collect data for perfectly reasonable reasons. To improve the service. To understand customers. To personalise experiences. To measure… read more Would You Still Collect the Data If You Could Not Use It?
Posted in Competitive Advantage
Why Does Everything Online Seem to Want Something From Me?
Open almost any digital service and something is competing for your attention. Click this. Watch this. Buy this. Read this… read more Why Does Everything Online Seem to Want Something From Me?
Why Is My Identity Stored Everywhere Except With Me?
Every few weeks another organisation asks me to prove who I am. My bank knows. My employer knows. My insurer… read more Why Is My Identity Stored Everywhere Except With Me?