Insights to Outcomes Customer Agility Framework ™
Insights to Outcomes is a unique function of the Customer Agility Framework ™ and is the central axis of all data systems and interactions involved in it. It focuses all work around attaining the Customer North Star in the first…
State of Agile Culture 2023 with Agile World ®
Agile World ® is supporting the 2023 Agile Culture research project. This project is being delivered using unique technology within a survey that collects the truth about agile culture using the Neurotech® platform the people analytics technology. The survey objectives…
Karl A L Smith interview with LeadersHum
Karl A L Smith Managing Partner of Agile World Inc. interview with LeadersHum about the three strands of his work experience, changing the paradigm, changing the context (of working environments) and experimenting. He highlights key characteristics of Leadership and Leaders and…
Customer Experience in the 21st Century and Beyond
InfoBeans interview with Karl Smith about Customer Experience. From InfoBeans: In the podcast titled ‘Customer Experience in the 21st Century and Beyond, our guest Karl Smith speaks about why customer experience is so important and why it is important to…
a short guide to Dyslexia SuperPowers
Dyslexia SuperPowers new book due December 2021. Although I’m exhausted from all the different things I have been working on at the moment, and the two books published this year already, I’m working on one more a short guide to…
Agile an Unexpected Journey Published
Agile an Unexpected Journey Published This idea for this book Agile an Unexpected Journey was simple in 2020 I thought about how could I celebrate the 20th Anniversary of the signing of the Agile Manifesto in February 2021? Easy I…
UbiNET Smart Living
UbiNET platform is a unified framework that considers all aspects of future living and is intended to deliver solutions that move humanity on from dealing with mundane transactional activities into Smart Living
Founder and Thought Leader
Karl Smith is a Founder and Director of The Human-Centered Design Society which is directly involved in central government policy in The House of Commons and The House of Lords through a number of committees including Associate Parliamentary Group for Design and…
Career and Clients
Karl Smith is a highly competent, personable, creative and motivated person with a keen insight and definition ability. He is a critical thinker and able to rapidly discover the essence of problems then define, communicate, create buy-in and deliver end…