Karl A L Smith

human knowledge belongs to the world

knowledge management

The Next Management Divide

The End of Agile as We Know It: Are Human Organisations and AI Systems Becoming the Next Management Divide? For twenty years, organisations have chased agility. They reorganised teams, introduced Scrum, adopted product operating models, invested in continuous delivery, and…

Knowledge Infrastructure with LLMs

Cracking the Knowledge Problem with LLMs as Knowledge Infrastructure For decades, organisations have struggled with a paradox: they are full of knowledge, yet knowledge rarely flows. Expertise sits in silos, trapped in documents, systems, and people’s heads. Knowledge management initiatives…