Karl A L Smith

human knowledge belongs to the world

Director

How to Hire a Head of User Experience

Head of anything is evocative of responsibility, power and knowledge, but what does Head of User Experience (UX) really mean and how do you know if your getting one? User experience in its value and effectiveness is geographical and sector…

#Digital #banking #structure

I have worked with a number of banks and financial services companies mainly in user experience and team management, I have also been involved in the development of new business models. I keep being asked to provide structure information for…