Category: Business Management

For years, organisations and governments have treated data as a strategic asset. More information creates greater insight. Greater insight improves… read more What Happens When Data Stops Being Strategic Power?

For much of the digital economy, the customer relationship has expanded far beyond the original transaction. Someone buys something. But… read more What If My Customer’s Behaviour Wasn’t Part of My Business Model

Organisations need accountability. Someone needs to make decisions. Someone needs the authority to act. Someone needs to own the outcome… read more Does Accountability Require Everyone to See Everything?

For decades, digital business has been moving in one direction. Know more about the customer. Collect more data. Build richer… read more What If Knowing Less About Me Was Better for Business?

Modern organisations are built around visibility. We monitor. We analyse. We track. We measure. We justify these activities as necessary… read more Why Do We Assume Organisations Need To See Everything?

Some people may be astonished to know that daily profit and loss (P&L) exists let alone the capability to delivery… read more Daily P&L for Finance Risk and London Markets

The book about Agile Transformation is not theories but real consultancy refined by the experience of working in enterprises with… read more Agile Transformation

Agile World offers the service of organizational design consultancy, to meticulously define and organize the structure of companies, create job titles, and allocate resources (i.e. personnel) to improve efficiency and increase productivity including ROI.

Having a strategy in business is critical, but a business without a focus on innovation and an understanding of how to do it efficiently and effectively won’t survive. This articles talk about quick innovation being based on truth.

Bullying has victims and is a crime against humanity. This article focuses on victims identifying the experiences that indicate they are the subject of bullying.

As leaders we often review our actions against our intent, sometimes we are assured we did the right thing, other times we accept we did not and more often than most people want to admit we bluff our way through and hope no one noticed (they always do).

It’s a fact that common sense it not that common and is often not a factor except in reflection after… read more Speeding up the Wrong Work DevOps Maturity in Business Decisions #BusinessAgility

There is a continuous drive for human to be more like machines, but the problem is they are not. No… read more #DigitalBusiness and #AI should use Hegelian Logic to find very different and valuable customer insights

In the same way that digital downloads has crippled the mass market of vinyl and CD’s does Blockchain means the… read more #Blockchain end to financial services and banking #STP and #BPO Accounting?

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside,… read more 5 User Experience (Customer Journey) lies, damn lies and absolute myths

I tend to think of myself as a futurist, I immediately see the possibilities of technologies as part of a… read more Smart Living or as we might live with artificial intelligence and an open IoT in a new reality

UCD2015 Conference 23rd & 24th October, Deans Mews, 11-13 Cavendish Square, London W1G 0AN. We are delighted to confirm… [Keynote] The Joys and Sorrows… read more UCD2015 Conference Speakers Humanity in Digital Landscapes

As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses… read more Can real #UX be done in a #global #consultancy?

There are several types of on boarding that relate to both business and investors structure and size, their specific purpose… read more #Strategic and #lean #thinking in private investment and asset portfolio participants part 2

Ever since transformation and change were linked to technology some of the worst parts of both have been combined on… read more Five most #common #failures of business #change and #transformation projects

Analytics for e-Commerce can be split between two contrasting and not necessarily companion aspects. analytics of success in terms of market… read more Do #eCommerce #analytics prove #customer #affiliation?

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and… read more 5 #UX #lies, damn lies and absolute #myths

Given the response from the last post I’m going to take the educational publishing example a bit further, if I… read more #Information #Architecture (IA) the #classification of #information Part 2

Requirements gathering in Banking change programs are over detailed, over long and for the most part undeliverable. There is and… read more Save 35% ££ on banking change, requirements gathering should take no more than six months