Karl A L Smith

human knowledge belongs to the world

    • Research

    Pervasive UX Research Unicorns Usability User Experience (UX)

    5 User Experience (Customer Journey) lies, damn lies and absolute myths

    1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…

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    Humanity in Digital Landscapes
    Agile Change Management Committee Conference Customer experience Human Centred Design (HCD) Lean Mobile Research Speaking Transformation Projects Usability User Experience (UX) What is user experience (UX)

    UCD2015 Conference Speakers Humanity in Digital Landscapes

    UCD2015 Conference 23rd & 24th October, Deans Mews, 11-13 Cavendish Square, London W1G 0AN. We are delighted to confirm… [Keynote] The Joys and Sorrows of the Digital World: Finding Pleasure and Purpose in Digital Landscapes Patrick Jordan, Consultant Business Psychologist [Keynote] Intelligence Everywhere: the…

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    Agile Business Management Competitive Advantage Digital Strategy Research User Experience (UX) User experience benefits

    Can real #UX be done in a #global #consultancy?

    As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses the essential process that has not been applied by qualified, able and intelligent people who are able to deliver. No…

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    e-Commerce Research User Experience (UX)

    Converting browsers to buyers, exploring what drives consumer choice in internet e-commerce 2005 IADIS

    The following is a paper I wrote in 2005. From WWW/Internet 2005 Proceedings. Converting browsers to buyers: exploring what drives consumer choice in internet e-commerce

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