Category: Human Centred Design (HCD)

Every time we interact online, a record is created. A login. A purchase. A search. A message. A click. Most… read more Why Does Every Digital Interaction Leave a Trail?

All me social app True Believer kickstarter reward All me social app background The All me social app is being… read more All me social app True Believer kickstarter reward

Karl Smith named in the The Awards Magazine, Top 100 Global Thought Leaders and Influencers to Follow in 2020. Well let’s… read more Top 100 Thought Leaders and Influencers to follow in 2020

Ari Abraham from Philosophie Group Inc. Santa Monica, California talks to Karl Smith, a consultant, and innovator who has said in the past “My… read more Imagine If The Way We Now Live Became Redundant

Like most technology innovations eye tracking started life as military technology with the best known supplier being Applied Science Laboratories… read more Eye tracking from Military to Healthcare

Karl Smith is a Founder and Director of The Human-Centered Design Society which is directly involved in central government policy in The… read more Founder and Thought Leader

Data (dumb data), Big Data, Artificial Intelligence Businesses don’t understand their Customers, they just think they do! It’s not for the… read more Dependant on dumb data and is making bad choices?

Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW16, it’s the start of a… read more Cognition Clash in the IoT SXSW16

Karl Smith is a highly competent, personable, creative and motivated person with a keen insight and definition ability. He is… read more Career and Clients

UCD2015 Conference 23rd & 24th October, Deans Mews, 11-13 Cavendish Square, London W1G 0AN. We are delighted to confirm… [Keynote] The Joys and Sorrows… read more UCD2015 Conference Speakers Humanity in Digital Landscapes

The UX point of view is; we have no point of view that’s the point of UX (in fact it’s… read more Being asked the #UX #Point of view #POV exposes #ignorance

User Experience (UX) looks pretty simple can anyone do it? No it’s a skill and knowledge based activity, I look… read more An interview with a #User #Experience #Guru

User stories is another name for a Cognitive Walkthrough I have been involved in Agile for a very long time,… read more #Agile #User #stories is a #UX #method

Massive change management is taking place across all sectors of British banking over the last three years driven by buy outs and mergers, some by efficiencies and a little more recently through questioning the nature and controls around risk management.

There are lots ways to elicit UCD requirements so I don’t intend on listing them all here, what I will note are some of the effective ways that I utilise. They can be described as structured, unstructured or a mixture of the two, but importantly the methods produce differing depth of requirements dependant not only on the method but on the skill of the facilitator and the characteristics of physical location used. In effect the method used is limited by the capability of the facilitator.

People focused Requirements Capturing requirements is subject to other peoples availability, this remains one of the most painful parts of… read more #UX #Requirements #gathering #preparation

It is an understood factor in travel that if the journey starts even half a degree wrong then the final destination will be considerably different from where the person intended to be, this is for many why there is a make do culture when working with technology requirements. Unfortunately bad requirements gathering can seriously derail a project before it really begins.

User centered design (UCD) is a project approach that puts the intended users (audience) of a product or piece of… read more User centered design to ISO 13407

The following is the first page of a Web Governance document I created and have used with a number of… read more Web Governance ISO/IEC 38500

Philosophy of UX User experience is about making people’s lives better not just changed A persons experience is based in… read more #Definition of #UX

User experience (UX) is about how a person feels, appropriates, attributes and generally thinks about using a product, system or service. ‘Listen or well go elsewhere’, because we can and will seek our own needs before yours.

About Karl Smith Karl Smith works globally with directors, stakeholders and customers of multi-national enterprises across all verticals and technology… read more Welcome to my blog