Karl A L Smith

human knowledge belongs to the world

Unicorns

Innovation is a Cultural Action

Having a strategy in business is critical, but a business without a focus on innovation and an understanding of how to do it efficiently and effectively won’t survive. This articles talk about quick innovation being based on truth.

True Leaders grow up Emotionally

As leaders we often review our actions against our intent, sometimes we are assured we did the right thing, other times we accept we did not and more often than most people want to admit we bluff our way through and hope no one noticed (they always do).

5 User Experience (Customer Journey) lies, damn lies and absolute myths

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…