All Me OS Zero Trust Communication Device
While we continue to work on the All me social web application it is clear that the architecture that is being created has many other potential uses. The All Me platform is built on a zero-trust, privacy-by-default architecture designed to…
Why AI Organisational Design Is Not Optional
The Case for AI Organisational Design: Why This Sector Is Not Optional There is a growing perception that proposing work in AI Organisational Design is premature, as if the sector does not yet exist. But the absence of a formalised…
Designing the AI enabled enterprise
Karl A L Smith was recently contacted for an interview about AI by Novali AI, he thinks its always nice to be asked about your experience and knowledge so he agreed. He worked with Louise Servoin to pull a number…
Why U.S. Ownership Can Put Other Countries Citizens’ Data at Risk
A global public-facing explanation with two real case studies Around the world, people rely on digital identity systems, cloud platforms, and online services to access government services, banking, healthcare, and communication. But when these systems depend on companies controlled by…
Strategic Loss for Sovereign Gain
Strategic Loss for Sovereign Gain: How Canada’s Defence Shift Is Rewriting North American Security For seventy years, North American defence has been built on a simple assumption: Canada would integrate deeply into U.S. early-warning systems, and the United States would…
Leading the AI and Human Organisation White Paper
Artificial intelligence is no longer a technical upgrade it is a structural shift redefining how organisations think, operate and create value. Leading the AI and Human Organisation: A Blueprint for Enterprise Transformation is written for leaders who recognise that AI…
Decision Points to Decision Governance: The Shift to Probabilistic Leadership
In the traditional corporate world, we’ve been taught to crave certainty. We build linear spreadsheets, follow deterministic “if-then” logic, and pretend that the future is a straight line. But as any leader knows, the reality of the modern market is…
AI Organisational Paradigm
AI Organisational Design Consultancy AI Organisational Design Consultancy is a specialist consulting firm that works with global enterprises, governments, and regulated industries to redesign how they operate, govern, and make decisions in an AI-enabled world. It provides executive advisory, operating…
LLMs are Business Tools not IT ones
The Business Takes the lead in LLMs For decades, technology has been treated as something managed by IT a set of systems, platforms, and processes that support business operations. But the arrival of Large Language Models (LLMs) has changed that…
Knowledge Infrastructure with LLMs
Cracking the Knowledge Problem with LLMs as Knowledge Infrastructure For decades, organisations have struggled with a paradox: they are full of knowledge, yet knowledge rarely flows. Expertise sits in silos, trapped in documents, systems, and people’s heads. Knowledge management initiatives…
AI Organisational Design Evolving from the Customer Agility Framework
Agile World® was the first consultancy to adopt the Customer Agility Framework™, a Creative Commons–licensed model that reorganises companies around real customer journeys, adaptive ways of working, and measurable flow. The Framework was soft-launched on 29 September 2023 through customeragilityframework.com,…
AI Organisational Design is an Evolution
AI Organisational Design is an Evolution from Customer Agility to Safe, Governed LLM Integration. Organisations have spent decades trying to align structure, technology, and ways of working around the people they serve. The early work captured in organisational-design.com and customeragility.com…