Tag: digital ethnography

reach and richness in analytics
Posted in Analytics Competitive Advantage e-Commerce Holistic user experience

Do #eCommerce #analytics prove #customer #affiliation?

Analytics for e-Commerce can be split between two contrasting and not necessarily companion aspects. analytics of success in terms of market… read more Do #eCommerce #analytics prove #customer #affiliation?

UX afinity diagram
Posted in Usability

#Context matters in #Usability

While any kind of user testing is better than none, usability testing out of context is like testing a car on water, it gives some basic information and not a lot more. If performance and use are important at all, then testing should take place in an environment standard to the expected users.