Karl A L Smith

human knowledge belongs to the world

Privacy First Technology

Designing for Human Autonomy

Most digital systems are designed around the needs of the organisation. They collect information, observe behaviour, measure engagement, create profiles and use what they learn to influence what happens next. Volume II asks what changes when the individual, rather than…

Building Trust Without Visibility

Most digital services are built on an assumption that the provider needs to see the customer, their activity, or information about the interaction in order to provide the service. Volume I asks what becomes possible when that assumption is removed….