Karl A L Smith

human knowledge belongs to the world

Month: February 2011

#UX #Requirements #gathering #preparation

People focused Requirements Capturing requirements is subject to other peoples availability, this remains one of the most painful parts of the process as few participants seem to understand just how important their experience is to the project. Often a participant…

Usability and Accessibility Standards

United States of America The American National Standard Institute (NSSN, http://www.nssn.org ) provides a national resource for national and international standards. ANSI/HFES-200 is focused on design requirements and recommendations to increase effective usability of software interfaces. Human Factors and Ergonomics…

User Experience (UX)

Usability and Accessibility Legislation

International projects should be constructed in consideration of the most stringent standards this is expected to be those pertaining to the USA, but also to include ISO9241 guidelines; Australia Australian Human Rights and Equal Opportunities Commission – http://www.hreoc.gov.au/ The Act…

#Digital #banking #structure

I have worked with a number of banks and financial services companies mainly in user experience and team management, I have also been involved in the development of new business models. I keep being asked to provide structure information for…

#UX #Requirements gathering #structure #determines #success

It is an understood factor in travel that if the journey starts even half a degree wrong then the final destination will be considerably different from where the person intended to be, this is for many why there is a make do culture when working with technology requirements. Unfortunately bad requirements gathering can seriously derail a project before it really begins.