Karl A L Smith

human knowledge belongs to the world

Brand

#Minimum #Viable #Experience #MVE because the viability in an #MVP is not #Customer #Centered

MVP is all people talk about in development these days, like it’s the fix for every problem, unfortunately it creates a whole new set of problems and a certain amount of complacency that is often damaging the brands that deliver…

Interflora User Experience (UX)

Interflora discount voucher 100% no brains

Interflora keep sending me SPAM even though I never signed up to receive anything and keep asking them to stop. Digital communications are a two way process a failure to listen points to incompetence in management and delivery.

Interflora User Experience (UX)

Interflora, don’t listen or care about user experience

Interflora marketing texts, I never opted in, I can’t opt out. Interflora what do you think you are doing? Your not building your brand your destroying it, why don’t you listen are you so big now that you don’t have to care about the experience people have of your company?