#Digital #banking #structure
I have worked with a number of banks and financial services companies mainly in user experience and team management, I have also been involved in the development of new business models. I keep being asked to provide structure information for…
#UX #Requirements gathering #structure #determines #success
It is an understood factor in travel that if the journey starts even half a degree wrong then the final destination will be considerably different from where the person intended to be, this is for many why there is a make do culture when working with technology requirements. Unfortunately bad requirements gathering can seriously derail a project before it really begins.
iPad Blotter App
I’m currently working on an iPad blotter app as a white label product is there any interest from financial services or investment banking companies in this product?
User centered design to ISO 13407
User centered design (UCD) is a project approach that puts the intended users (audience) of a product or piece of technology at the centre of its research, design and development. It does this by talking directly to the user at…
Web Governance ISO/IEC 38500
The following is the first page of a Web Governance document I created and have used with a number of institutions, it’s here to layout one way to tackle this really complex type of project. 1.0 Introduction 1.1 …Background…
#Usable #security in investment banking and #wealth #management
Security and trust are vital principals in building interpersonal and business relationships. These same principles should be employed to both directly and indirectly communicate with users. The following post shows how the construction of password reset challenge questions tell a narrative story of capability and intention as much as supporting text and brand values of the system and service that is secured by them.