Karl A L Smith

human knowledge belongs to the world

ecommerce

Daily P&L for Finance Risk and London Markets

Some people may be astonished to know that daily profit and loss (P&L) exists let alone the capability to delivery it across multiple separate organisations and entities in an enterprise in a 15 minute increment. Some might ask why would…

Dependant on dumb data and is making bad choices?

Data (dumb data), Big Data, Artificial Intelligence Businesses don’t understand their Customers, they just think they do! It’s not for the lack of trying or spending millions on developing and building huge data systems, the problems are many but can be…

#Holistic #UX #Customers don’t think or interact along #channels

Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various channels in order to simplify the management, responsibility and accountability for overall effectiveness and value. However customers (users) are unaware…