Tag: analytics

a short guide to Customer Experience
Posted in Book by Karl Smith Customer experience User Experience (UX)

a short guide to Customer Experience

Following on from Karl Smith’s a short guide to Agile Transformation he plans to release another short guide book in… read more a short guide to Customer Experience

reach and richness in analytics
Posted in Analytics Competitive Advantage e-Commerce Holistic user experience

Do #eCommerce #analytics prove #customer #affiliation?

Analytics for e-Commerce can be split between two contrasting and not necessarily companion aspects. analytics of success in terms of market… read more Do #eCommerce #analytics prove #customer #affiliation?

Definition of UX by Karl Smith
Posted in Human Centred Design (HCD) User Experience (UX) What is user experience (UX)

#Definition of #UX

Philosophy of UX User experience is about making people’s lives better not just changed A persons experience is based in… read more #Definition of #UX