Decision Points to Decision Governance: The Shift to Probabilistic Leadership
In the traditional corporate world, we’ve been taught to crave certainty. We build linear spreadsheets, follow deterministic “if-then” logic, and pretend that the future is a straight line. But as any leader knows, the reality of the modern market is…
AI Organisational Design is an Evolution
AI Organisational Design is an Evolution from Customer Agility to Safe, Governed LLM Integration. Organisations have spent decades trying to align structure, technology, and ways of working around the people they serve. The early work captured in organisational-design.com and customeragility.com…
Top Global Lean Agile Thought Leaders and Influencers 2025
On the 10th of January Karl A L Smith was named in the Top Global Lean/ Agile Thought Leaders and Influencers 2025 along with some of the original signatories of the Agile Manifesto for my work on the Customer Agility Framework….
Agile World at Agile2024 the European Experience
Agile World in English is Back with Sabrina C E Noto and Karl A L Smith, the special announcement is that Agile World team will be attending the Agile2024, the European Experience presented by the Agile Alliance and hosted by the…
What is AI Organisational Design
AI Organisational Design is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organizational design….