What is Customer Agility ™
Customer Agility ™ is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organizational design….
An Agile World is Possible in Enterprises
An Agile World is Possible in Reality based and Dream based Enterprises as its not a framework but a cadence. An Agile World is based upon a cadence that ties all activities together to create an operating rhythm whereas individual…
New Ways of Working the Human Component
The Agile20Reflect Festival will have created a great focus on the past, present and future of Agile in Feb 2021. Taking that impetus to the next level we want to think wider about how we can establish the principles of…
Organisational Design for Business Agility and Agile Transformation
Some things to understand before getting into the main article. Agile is based on some very human concepts around how to work and what to value. Some of these concepts are exactly the same as UX and are driven by…
What is Human Experience in Design?
Excerpt from Designing for Human Experience, republished by permission of Polymath Knowledge 25th Nov 2020 designing for TDP – the design process IA – information architecture CA – content author PD – product design ID – instructional design U –…
The Autonomous Hot Tub and other moving Rooms
Humanity continues to make the same innovation errors in every generation, instead of finding out “how technology could evolve our human experience” they focus on how to upgrade or change our existing experience. This is most evident in autonomous vehicles…