Karl A L Smith

human knowledge belongs to the world

Year: 2023

Insights to Outcomes Customer Agility Framework ™

Insights to Outcomes is a unique function of the Customer Agility Framework ™ and is the central axis of all data systems and interactions involved in it. It focuses all work around attaining the Customer North Star in the first…

What is the Customer Agility Framework?

The Customer Agility Framework ™ is an evolution upon the Agile Manifesto rather than the existing Agile Frameworks. It contains contains two missing links in agile organizational design firstly “What work should be done” and secondly “How can work be…

Customer Agility Framework ™ soft launch

The Customer Agility Framework ™ is being soft launched on the 29th of September 2023 through an interactive website https://customeragilityframework.com/ a companion website with the business benefits case was previously launched https://customeragility.com/. There will be a Customer Agility Framework ™…

What is Customer Agility ™

Customer Agility ™ is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organizational design….

A new perspective with Karl A L Smith Interview

Karl A L Smith unpacks the latest technology trends in this episode, a must-listen for business leaders looking to prioritise investment. A new perspective with Karl A L Smith Apple Podcasts, Stitcher, Spotify, Google Podcasts Transcript Speaker 1: Ready to explore…

State of Agile Culture 2023 with Agile World ®

Agile World ® is supporting the 2023 Agile Culture research project. This project is being delivered using unique technology within a survey that collects the truth about agile culture using the Neurotech® platform the people analytics technology. The survey objectives…