Month: March 2012

Information Systems

Blended Program Management I have been involved in project and program management since 1989 across various sectors and more recently have been focused in banking and finance. I have experience in Prince and Agile methodologies and will expand on the blending of these two methods through the use of user stories (a user experience method) and Read More

Design thinking in User Experience

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do real user experience. User experience is a personal capability (not all usability people can do user experience) based upon the experience of conducting Read More

Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various channels in order to simplify the management, responsibility and accountability for overall effectiveness and value. However customers (users) are unaware of these business rules and are only focused on their task or tasks, which will Read More

Identity Security

Think about what your doing, security is a choice I have been using the Internet for years in fact long before the world wide web became available but one thing has always mystified me; Why do people willingly give away so much private, valuable and dangerous information about themselves? Going back to a pre-web example, Read More

Identity Security

There seems to be a huge level of confusion around user experience (UX), but one of the key things is that the user interface is not the user experience architecture. User Interface – what the user sees Interface Logic – what the user can do Logical connections Interactive behaviours Content/data calls Content/data inputs Data Systems Read More