An interview with a #User #Experience #Guru
User Experience (UX) looks pretty simple can anyone do it? No it’s a skill and knowledge based activity, I look for communicators with formal science qualifications (BSc, MSc or PhD), standards knowledge, creativity and genius level intelligence. Wow you need…
#Strategic and #lean #thinking in private investment and asset portfolio participants part 2
There are several types of on boarding that relate to both business and investors structure and size, their specific purpose for investing and their local regulatory constraints. The Main Participants I will be focusing on four main participants in this…
HTTP Error Code 418 I’m a teapot
1998 humor very much appeals even now. This code was defined in 1998 as one the IETF April Fools’ jokes, in rfc2324, Hyper Text Coffee Pot Control Protocol.
Five most #common #failures of business #change and #transformation projects
Ever since transformation and change were linked to technology some of the worst parts of both have been combined on a national level and within major companies. Giving users less functionality than they currently have and telling them it’s a…
#Strategic and #lean #thinking in private investment and asset portfolio management, part 1
This article is intended to review the current process problems that many investment and wealth management companies are attempting to solve. For many years these businesses have been wreathed in secrecy regarding how they do, what they do, often this…
British Airways security update stops ticket sales
I just logged into my BA account to book a ticket, but BA does not want my business because they have implemented new security without thinking about the impact on users. After making my selection I’m shown the page below…
Do #eCommerce #analytics prove #customer #affiliation?
Analytics for e-Commerce can be split between two contrasting and not necessarily companion aspects. analytics of success in terms of market development, profile or response through hit or link ratings analytics of sales or revenue Dependant upon the purpose of a company’s…
#Agile #User #stories is a #UX #method
User stories is another name for a Cognitive Walkthrough I have been involved in Agile for a very long time, mainly because it uses methods from the human computer interaction scientific process (CHI/HCI). Organizational Agility and Business Agility Group (27,000…
#Blended #program #management #Prince and #Agile methods Part 1
Blended Program Management I have been involved in project and program management since 1989 across various sectors and more recently have been focused in banking and finance. I have experience in Prince and Agile methodologies and will expand on the blending…
5 #UX #lies, damn lies and absolute #myths
1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do real user experience. User experience is a personal…
#Holistic #UX #Customers don’t think or interact along #channels
Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various channels in order to simplify the management, responsibility and accountability for overall effectiveness and value. However customers (users) are unaware…
6 ways to keep your #identity #secure #online
Think about what your doing, security is a choice I have been using the Internet for years in fact long before the world wide web became available but one thing has always mystified me; Why do people willingly give away…
Mobile is now Slowbile, mobile experience is destroying user experience (UX)
I like many other people love to use my mobile phone to view the web, contact friends through mobile applications and keep up to date. But recent changes by companies are driving me nuts; it’s so bad that I’m considering…
#UX Roles vs #IA Roles
This is just a quick post showing the basic level differences between User Experience (UX) Roles and Information Architect (IA) Roles. I’m working on a full model post as well, but that is still being written. User Experience (UX) Roles….
#UI is not #UX
There seems to be a huge level of confusion around user experience (UX), but one of the key things is that the user interface is not the user experience architecture. User Interface – what the user sees Interface Logic –…
#Information #Architecture (IA) the #classification of #information Part 2
Given the response from the last post I’m going to take the educational publishing example a bit further, if I have time before my next contract I will also create an investment banking example. I am also being asked for…
Mobile applications move towards the sinister, data connections without asking permission!
I finally upgraded my iPhone to the 4S from the 3GS (with the go slower shutting down for no reason capability!!!). Anyway I thought I should get some new games for some relaxing time while travelling. But I found was…
Save 35% ££ on banking change, requirements gathering should take no more than six months
Requirements gathering in Banking change programs are over detailed, over long and for the most part undeliverable. There is and has been a huge requirement for change in British banking for several years as senior bankers have sought to lever…
#Information #Architecture (IA) is not another name for #User #Experience (UX)
IA is not another name for UX User experience (UX) and Information Architecture (IA) are very different and have separate skill sets, processes and outputs. I often talk to people who add IA on the their CV as if it’s…
#Information Architecture (IA) the #classification of #information
A simple website may only include 8 top level pages, 50 secondary and perhaps only 300 tertiary labelled (taxonomy) navigation elements, that’s only 358 entities. However, Information Architecture tends to be associated with the structure and classification of websites, intranets…
Getting #UX done the UX #engagement #process
UX is a highly complex set of research tools and outputs, the use of which is dependant upon time, cost and the clients willingness to accept them. Question 1, why are you there? If the client were to think in…
Microsoft is the new Apple
Win8 is a game changer, but why the new strategy? Any knowledgeable IT and digital stratagist who understands the technology will tell you that Win8 is a game changer, but what is more significant is the way Microsoft is acting,…
UX Triangle becomes Bermuda Triangle
The UX Triangle The UX triangle is supposed to focus a project on the relationships involved in a project and how everything is centred upon the users. The UX Triangle shows the key relationships and participants in a user experience…
How to #Hire a #Director of #User #Experience
Like my last post How to Hire a Head of User Experience this post is not intended to supersede the experience of a really good HR or employment agency person but to bring clarity around the differences in the roles….