Cognition Clash in the IoT SXSW16
Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW16, it’s the start of a long road into a really complex and contextual problem. But being silent in the crowd as the King walks by…
British Airways security update stops ticket sales
I just logged into my BA account to book a ticket, but BA does not want my business because they have implemented new security without thinking about the impact on users. After making my selection I’m shown the page below…
#Agile #User #stories is a #UX #method
User stories is another name for a Cognitive Walkthrough I have been involved in Agile for a very long time, mainly because it uses methods from the human computer interaction scientific process (CHI/HCI). Organizational Agility and Business Agility Group (27,000…
6 ways to keep your #identity #secure #online
Think about what your doing, security is a choice I have been using the Internet for years in fact long before the world wide web became available but one thing has always mystified me; Why do people willingly give away…
Mobile is now Slowbile, mobile experience is destroying user experience (UX)
I like many other people love to use my mobile phone to view the web, contact friends through mobile applications and keep up to date. But recent changes by companies are driving me nuts; it’s so bad that I’m considering…
#Usable #security in investment banking and #wealth #management
Security and trust are vital principals in building interpersonal and business relationships. These same principles should be employed to both directly and indirectly communicate with users. The following post shows how the construction of password reset challenge questions tell a narrative story of capability and intention as much as supporting text and brand values of the system and service that is secured by them.