Tag: Usability

What is a User in Professional UX? Below is a simple guide to find out if you have users involved… read more What is a #User in #Professional #UX?

I just logged into my BA account to book a ticket, but BA does not want my business because they… read more British Airways security update stops ticket sales

After a year and a half of planning and work UCD2012 is almost due to start. It started as a… read more UCD2012 Conference in London 9th to 10th November view from a chair

User stories is another name for a Cognitive Walkthrough I have been involved in Agile for a very long time,… read more #Agile #User #stories is a #UX #method

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and… read more 5 #UX #lies, damn lies and absolute #myths

This is just a quick post showing the basic level differences between User Experience (UX) Roles and Information Architect (IA)… read more #UX Roles vs #IA Roles

I have just been confirmed as a Fellow of the British Computer Society. Thanks to all my supporters.

On the O2 site you can tell it’s all user experience and no information architecture though, everything links so there are no dead ends, unfortunately the information being sought is missing it’s an annoying merry go round.

United States of America The American National Standard Institute (NSSN, http://www.nssn.org ) provides a national resource for national and international… read more Usability and Accessibility Standards

International projects should be constructed in consideration of the most stringent standards this is expected to be those pertaining to… read more Usability and Accessibility Legislation

Republished from The changing face of HCI, Interfaces 68 from the British Computer Society HCI Group. Recent collaborations into physiological… read more The changing face of HCI

While any kind of user testing is better than none, usability testing out of context is like testing a car on water, it gives some basic information and not a lot more. If performance and use are important at all, then testing should take place in an environment standard to the expected users.

About Karl Smith Karl Smith works globally with directors, stakeholders and customers of multi-national enterprises across all verticals and technology… read more Welcome to my blog