Karl A L Smith

human knowledge belongs to the world

management

#Strategic and #lean #thinking in private investment and asset portfolio participants part 2

There are several types of on boarding that relate to both business and investors structure and size, their specific purpose for investing and their local regulatory constraints. The Main Participants I will be focusing on four main participants in this…

#Holistic #UX #Customers don’t think or interact along #channels

Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various channels in order to simplify the management, responsibility and accountability for overall effectiveness and value. However customers (users) are unaware…

How to #Hire a #Director of #User #Experience

Like my last post How to Hire a Head of User Experience this post is not intended to supersede the experience of a really good HR or employment agency person but to bring clarity around the differences in the roles….

Agile Human Centred Design (HCD) Information Architecture IA Usability User Experience (UX)

Karl Smith Fellow of the British Computer Society

I have just been confirmed as a Fellow of the British Computer Society. Thanks to all my supporters.

#Digital #banking #structure

I have worked with a number of banks and financial services companies mainly in user experience and team management, I have also been involved in the development of new business models. I keep being asked to provide structure information for…