5 User Experience (Customer Journey) lies, damn lies and absolute myths
1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…
#Recruiters requesting #UX #portfolio #breach #IPR
Recruiters requesting a UX portfolio can cause a breach of Intellectual Property Rights So I posted this as an update on LinkedIn I got some great responses from people who read their contracts and got a whole load of really…
#Strategic and #lean #thinking in private investment and asset portfolio management, part 1
This article is intended to review the current process problems that many investment and wealth management companies are attempting to solve. For many years these businesses have been wreathed in secrecy regarding how they do, what they do, often this…
#UX Roles vs #IA Roles
This is just a quick post showing the basic level differences between User Experience (UX) Roles and Information Architect (IA) Roles. I’m working on a full model post as well, but that is still being written. User Experience (UX) Roles….
Getting #UX done the UX #engagement #process
UX is a highly complex set of research tools and outputs, the use of which is dependant upon time, cost and the clients willingness to accept them. Question 1, why are you there? If the client were to think in…
#Banking #Change #Management through #Human #Centred #Design #HCD
Massive change management is taking place across all sectors of British banking over the last three years driven by buy outs and mergers, some by efficiencies and a little more recently through questioning the nature and controls around risk management.
#User #Experience #UX #Process
The first step in user experience needs to be the recognition that every problem is different and will require a separate solution, in effect there is no quick fix or standard method.
12 #UX things you need to know
Getting into user experience, what you need to know? What will a person need to be able to do to get into user experience; 1. Can you think? Not the most subtle way to ask, but can you be creative? Thinking…