Tag: risk

Cognition Clash in the IoT, Ubiquity Open Standard Project post SXSW Design Principles
Posted in Cognition Clash Human Centred Design (HCD) IoT IoT Design SXSW

Cognition Clash in the IoT SXSW16

Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW16, it’s the start of a… read more Cognition Clash in the IoT SXSW16

Karl A L Smith March 13, 2016
Posted in Banking Change Management Technology Risk

Silverlight ends in 2021 but Banks still selecting it

I remember being in the discussion at a state owned investment bank when the discussion was being had about which… read more Silverlight ends in 2021 but Banks still selecting it

Karl A L Smith June 24, 2013
Posted in Customer experience Holistic user experience User Experience (UX)

#Holistic #UX #Customers don’t think or interact along #channels

Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various… read more #Holistic #UX #Customers don’t think or interact along #channels

Karl A L Smith March 23, 2012
An interview with a UX Guru
Posted in Business Management User Experience (UX)

How to Hire a Head of User Experience

Head of anything is evocative of responsibility, power and knowledge, but what does Head of User Experience (UX) really mean… read more How to Hire a Head of User Experience

Karl A L Smith January 12, 2012
UX afinity diagram
Posted in User Experience (UX)

Less #UX wireframe #fluff and more #Proof of the #pudding

In recent years the flaws in user experience design (UX) based in wireframe exercises have become more evident to professional IT people as the business has become flooded with unqualified people.

Karl A L Smith March 8, 2011