Karl A L Smith

human knowledge belongs to the world

risk

Cognition Clash in the IoT SXSW16

Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW16, it’s the start of a long road into a really complex and contextual problem. But being silent in the crowd as the King walks by…

Silverlight ends in 2021 but Banks still selecting it

I remember being in the discussion at a state owned investment bank when the discussion was being had about which front-end language should be used on their new system interfaces and they choose Silverlight. This choice was known with the…

#Holistic #UX #Customers don’t think or interact along #channels

Business management does not reflect customer (users) activity The management of a businesses online presence is broken up into various channels in order to simplify the management, responsibility and accountability for overall effectiveness and value. However customers (users) are unaware…

How to Hire a Head of User Experience

Head of anything is evocative of responsibility, power and knowledge, but what does Head of User Experience (UX) really mean and how do you know if your getting one? User experience in its value and effectiveness is geographical and sector…

Less #UX wireframe #fluff and more #Proof of the #pudding

In recent years the flaws in user experience design (UX) based in wireframe exercises have become more evident to professional IT people as the business has become flooded with unqualified people.