Top Global Lean Agile Thought Leaders and Influencers 2025
On the 10th of January Karl A L Smith was named in the Top Global Lean/ Agile Thought Leaders and Influencers 2025 along with some of the original signatories of the Agile Manifesto for my work on the Customer Agility Framework….
Customer Experience in the 21st Century and Beyond
InfoBeans interview with Karl Smith about Customer Experience. From InfoBeans: In the podcast titled ‘Customer Experience in the 21st Century and Beyond, our guest Karl Smith speaks about why customer experience is so important and why it is important to…
Global Thought Leader in Predictive Analytics Karl Smith
Predictive Analytics startup in 2019 Decision Point AI and SaaS company Advance Analytics AI may be in the past but its a knowledge base that few people have. I don’t just write about technology, digital disruption and customer engaged business…
Technology Key Opinion Leaders KOL Huawei MWC2017
What is a Key Opinion Leader? The concept of KOL’s has been around in the pharmaceutical industry for a while and Elihu Katz in answers the question, “Who is an opinion leader?” One or more of these factors make noteworthy…