Situational awareness drives open IoT Ecosystems not visual interfaces
The foundation for this thinking goes back to a notion of the ‘social life of things’ . If things themselves exist and have a number of trajectories and states then those things also potentially have accessible and useful human touch…
#IoT #Products for the IoT #Economy, its all about #Productization
It should be clear by now to observers of how businesses who are being successful are changing. For them IoT is not just another name for Technology or a Delivery Channel but it is a Pervasive Customer Engagement Productization. As…
#IoT #Ecosystems require #Ontologies of your #Products and #Services
Products and services associated with the IoT currently operate in closed ecosystems like Home Automation, in effect, they are simply networked products with linking software. Part machine to machine (M2M) and part human to machine or machine to human (H2M…
Open IoT with Blockchain AI and Big Data
Ubiquity (IoT) does not exist yet There will be many people who will say it does exist and has working technologies, hardware and software. The IoT is not a closed ecosystem related to one task or feature set like Home Management, but…
5 User Experience (Customer Journey) lies, damn lies and absolute myths
1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…
Space Invaders, they live amongst us!
Are you sitting next to a Space Invader? Not actually an alien except in social behaviour, a Space Invader is a person who is totally selfish, focused purely on their needs and their desires. They think nothing of using both…
How to #Design an #Online #National #Census
Most people don’t even know that an online census is designed they just think you take the paper form and put it online. Unfortunately it is simply not that easy, the interactive environments, activities and tools are fundamentally different between…
Smart Living or as we might live with artificial intelligence and an open IoT in a new reality
I tend to think of myself as a futurist, I immediately see the possibilities of technologies as part of a much larger ecosystem than the one it is intended for. I look for ways to test and assess “How we might…
Dependant on dumb data and is making bad choices?
Data (dumb data), Big Data, Artificial Intelligence Businesses don’t understand their Customers, they just think they do! It’s not for the lack of trying or spending millions on developing and building huge data systems, the problems are many but can be…
Cognition Clash in the IoT SXSW16
Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW16, it’s the start of a long road into a really complex and contextual problem. But being silent in the crowd as the King walks by…
#Cognition #Clash in The #Internet of #Things
I’m speaking at SXSW Interactive 2016 on Cognition Clash in The Internet of Things, if your in Austin, TX let me know? The IoT is the next great opportunity for business enterprises to engage with customers. However there is no unified…
The #IoT an #interactive landscape without #visual #interfaces
I should say at the beginning this is one inception of the IoT, which may or may not be confirmed by products or more importantly by human adoption. The foundation for this thinking goes back to a notion of the…
Career and Clients
Karl Smith is a highly competent, personable, creative and motivated person with a keen insight and definition ability. He is a critical thinker and able to rapidly discover the essence of problems then define, communicate, create buy-in and deliver end…
To all the friends, I will see later
This song really touched my heart and made me think of all the friends who have not made it this far, especially the 18 who died on Pan Am Flight 103. Your never forgotten, hardly lived, but you were good…
20 Cool Things Google Search Can Do
1. Play “Atari Breakout”(Google Images) Go to Google Images, type “Atari Breakout”, hit the Search button, wait for a second for the game to start. 2. Play Pacman Type “Pacman” and click Search. Click to start playing the game. 3. Play…
#SXSW #Submission #Cognition #Clash in The #Internet of #Things
Description The Internet of Things is the next great opportunity for commerce to engage with business enterprises. However there is no unified approach to the mental load between physical interaction, mental interaction and digital interaction. This cognitive landscape is inhabited…
UCD2015 Conference Speakers Humanity in Digital Landscapes
UCD2015 Conference 23rd & 24th October, Deans Mews, 11-13 Cavendish Square, London W1G 0AN. We are delighted to confirm… [Keynote] The Joys and Sorrows of the Digital World: Finding Pleasure and Purpose in Digital Landscapes Patrick Jordan, Consultant Business Psychologist [Keynote] Intelligence Everywhere: the…
French Onion Soup
I spent 30 years looking for the best French Onion Soup in the world. Well I finally found it in Zurich at Mère Catherine. I should of course explain the search and the experiences that took me on this journey….
#Customer #desire leads #disruptive #innovation
A great deal of effort is being spent on customer experience and user experience that misses the point, experience is about desire, not process or fulfilment. Desire drives behaviour Thomas Hobbes (1588–1679) proposed the concept of psychological hedonism, which asserts that the…
Founding Wipro Digital
Avinash Rao, Karl A L Smith, Matt Burgess and Andy Coghlan founded Wipro Digital in 2013 at the request of the Wipro Technologies CEO T.K. Kurien. Creating the Wipro Digital Proposition Creating the core proposition was done by create a…
UX ROI
Every dollar spent on UX brings in between $2 and $100 dollars in return. This is gained by spending on UX not making things look pretty, it’s not graphics its making the product, service or information system meet the business…
Recruiters requesting UX portfolio breach IPR
Recruiters requesting a UX portfolio can cause a breach of Intellectual Property Rights So I posted this as an update on LinkedIn I got some great responses from people who read their contracts and got a whole load of really…
#UX #Designer waste of money for #Clients
How do you design experience UXD? You can design a framework or architecture but the experience in UX is in someone’s mind and in their emotions, if you design people experience its a crime against humanity UX research or UX…
Can real #UX be done in a #global #consultancy?
As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses the essential process that has not been applied by qualified, able and intelligent people who are able to deliver. No…