A new perspective with Karl A L Smith Interview
Karl A L Smith unpacks the latest technology trends in this episode, a must-listen for business leaders looking to prioritise investment. A new perspective with Karl A L Smith Apple Podcasts, Stitcher, Spotify, Google Podcasts Transcript Speaker 1: Ready to explore…
Agile is not Dead from forthcoming book
This is fundamental to understand what Agile is, the benefits it delivers and how to implement it. Agile is fundamentally about moving to a trust relationship with staff and evolving past the industrial revolution practice of overseers for ignorant and unskilled workers.
Story Points are an Estimation of Complexity not Time
For those that know this about Story Points, none of this post will be surprise, but given the current crop of consultants talking about delivering capabilities and features using story points I think it’s time to restate this simple fact;…
5 User Experience (Customer Journey) lies, damn lies and absolute myths
1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…
Five most #common #failures of business #change and #transformation projects
Ever since transformation and change were linked to technology some of the worst parts of both have been combined on a national level and within major companies. Giving users less functionality than they currently have and telling them it’s a…
#Blended #program #management #Prince and #Agile methods Part 1
Blended Program Management I have been involved in project and program management since 1989 across various sectors and more recently have been focused in banking and finance. I have experience in Prince and Agile methodologies and will expand on the blending…
Banking Change Management through HCD
Massive change management is taking place across all sectors of British banking over the last three years driven by buy outs and mergers, some by efficiencies and a little more recently through questioning the nature and controls around risk management.
12 #UX things you need to know
Getting into user experience, what you need to know? What will a person need to be able to do to get into user experience; 1. Can you think? Not the most subtle way to ask, but can you be creative? Thinking…
When Agile becomes Fragile nobody Wins
I have been an Agile practitioner a very long time, in fact as an Instructional Designer I was very excited when Agile was created based upon Computer Human Interaction methods and thinking. As one complete fully applied process Agile is…
Welcome to my blog
About Karl Smith Karl Smith works globally with directors, stakeholders and customers of multi-national enterprises across all verticals and technology stacks whose focus is on new concepts and capabilities that drive customer engagement, interaction and retention. He creates digital companies,…