Karl A L Smith

human knowledge belongs to the world

karlsmith userexperienceu

#Global #Digital #Consultancy Start-up Pt1 #Market #Differentiators

I offer several strategic consultancy services one of them is Organizational Design this can involve launching a new service or creating new divisions or even whole Global companies. Being a founder of anything is quite exciting, especially if you are…

#Alive and Present #Everywhere open #IoT3 Ecosystems #SmartLiving

Introduction The IoT is a much marketed term as the future of all things; the IoT is interconnected landscape of life experiences and transactions What is the IoT, how is it intended to work and how does that relate to how…

Situational awareness drives open IoT Ecosystems not visual interfaces

The foundation for this thinking goes back to a notion of the ‘social life of things’ . If things themselves exist and have a number of trajectories and states then those things also potentially have accessible and useful human touch…

#IoT #Products for the IoT #Economy, its all about #Productization

It should be clear by now to observers of how businesses who are being successful are changing. For them IoT is not just another name for Technology or a Delivery Channel but it is a Pervasive Customer Engagement Productization. As…

#IoT #Ecosystems require #Ontologies of your #Products and #Services

Products and services associated with the IoT currently operate in closed ecosystems like Home Automation, in effect, they are simply networked products with linking software. Part machine to machine (M2M) and part human to machine or machine to human (H2M…

Open IoT with Blockchain AI and Big Data

Ubiquity (IoT) does not exist yet There will be many people who will say it does exist and has working technologies, hardware and software. The IoT is not a closed ecosystem related to one task or feature set like Home Management, but…

5 User Experience (Customer Journey) lies, damn lies and absolute myths

1. Anyone can do user experience, nope! I meet a lot of people claiming to do user experience, process and deliverables aside, they don’t have a usability background so they cannot do user experience. User experience is a solution capability based upon…

Space Invaders, they live amongst us!

Are you sitting next to a Space Invader? Not actually an alien except in social behaviour, a Space Invader is a person who is totally selfish, focused purely on their needs and their desires. They think nothing of using both…

How to #Design an #Online #National #Census

Most people don’t even know that an online census is designed they just think you take the paper form and put it online. Unfortunately it is simply not that easy, the interactive environments, activities and tools are fundamentally different between…

#SmartLiving or as we might live with #artificial #intelligence and an open #IoT in a #new #reality

I tend to think of myself as a futurist, I immediately see the possibilities of technologies as part of a much larger ecosystem than the one it is intended for. I look for ways to test and assess “How we might…

#Dependant on #dumb #data and is making #bad #choices? #Douglas #Adams

Data, Big Data, Artificial Intelligence Clients don’t understand their customers, they just think they do! It’s not for the lack of trying or spending millions on developing and building huge data systems, the problems are many but can be traced back…

#Cognition #Clash in the #IoT #SXSW

Thank you to everyone who attended our (Karl Smith and Thom Heslop) talk at SXSW, it’s the start of a long road into a really complex and contextual problem. But being silent in the crowd as the King walks by…

#Cognition #Clash in The #Internet of #Things

I’m speaking at SXSW Interactive 2016 on Cognition Clash in The Internet of Things, if your in Austin, TX let me know? The IoT is the next great opportunity for business enterprises to engage with customers. However there is no unified…

The #IoT an #interactive landscape without #visual #interfaces

I should say at the beginning this is one inception of the IoT, which may or may not be confirmed by products or more importantly by human adoption. The foundation for this thinking goes back to a notion of the…

To all the friends, I will see later

This song really touched my heart and made me think of all the friends who have not made it this far, especially the 18 who died on Pan Am Flight 103. Your never forgotten, hardly lived, but you were good…

20 Cool Things Google Search Can Do

1. Play “Atari Breakout”(Google Images) Go to Google Images, type “Atari Breakout”, hit the Search button, wait for a second for the game to start. 2. Play Pacman Type “Pacman” and click Search. Click to start playing the game. 3. Play…

#SXSW #Submission #Cognition #Clash in The #Internet of #Things

Description The Internet of Things is the next great opportunity for commerce to engage with business enterprises. However there is no unified approach to the mental load between physical interaction, mental interaction and digital interaction. This cognitive landscape is inhabited…

#Customer #desire leads #disruptive #innovation

A great deal of effort is being spent on customer experience and user experience that misses the point, experience is about desire, not process or fulfilment. Desire drives behaviour Thomas Hobbes (1588–1679) proposed the concept of psychological hedonism, which asserts that the…

#UX #ROI, every dollar spent on UX brings in between $2 and $100 dollars in return

Every dollar spent on UX brings in between $2 and $100 dollars in return. This is gained by spending on UX not making things look pretty, it’s not graphics its making the product, service or information system meet the business…

#Recruiters requesting #UX #portfolio #breach #IPR

Recruiters requesting a UX portfolio can cause a breach of Intellectual Property Rights So I posted this as an update on LinkedIn I got some great responses from people who read their contracts and got a whole load of really…

#UX #Designer waste of money for #Clients

How do you design experience UXD? You can design a framework or architecture but the experience in UX is in someone’s mind and in their emotions, if you design people experience its a crime against humanity UX research or UX…

Can real #UX be done in a #global #consultancy?

As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses the essential process that has not been applied by qualified, able and intelligent people who are able to deliver. No…

#UX and #Development cannot exist in the same #Agile workstream

“UX and Development cannot exist in the same Agile workstream” might sound like an outlandish claim but if you fully understand, it’s obvious. Forcing things to work as with the picture above is not a good idea. Can UX be…

Silverlight ends in 2021 but Banks still selecting it

I remember being in the discussion at a state owned investment bank when the discussion was being had about which front-end language should be used on their new system interfaces and they choose Silverlight. This choice was known with the…